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Privacy Policy

Last Updated: 10 July 2025

At MetalX, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.

Information We Collect

MetalX is the sole owner of the information collected on this site. We collect personal information that you voluntarily provide when you:
  • Fill out a form on our website
  • Contact us via email, phone, or SMS
  • Subscribe to our newsletters or promotional materials
The types of personal information we may collect include:
  • Name
  • Email address
  • Phone number
  • Company name
  • Any other information you choose to provide

How We Use Your Information

By filling out any form on our website, you automatically opt in to receive communications from the MetalX team. This includes:

  • Emails about our products, services, promotions, and updates
  • SMS messages regarding your inquiries or promotional offers
  • Phone calls for follow-ups, assistance, or information about our products and services

We use your information to:

  • Respond to your inquiries and provide customer support
  • Send you marketing and promotional communications we believe may interest you
  • Improve our products, services, and website experience

Opting Out

We respect your choices and privacy. You may opt out of receiving promotional emails, SMS, or calls from MetalX at any time. Simply reply to any email you receive from us, or contact us directly to request removal from our marketing lists.

Mobile Messaging & Call Consent (A2P 10DLC‑Compliant)

By providing your mobile number and checking the opt‑in box, you agree to receive SMS/text messages and calls from MetalX regarding order status, service support, updates, and occasional marketing offers. Standard message and data rates may apply. You are not required to opt in as a condition of purchase. Reply STOP to unsubscribe from SMS communications at any time. To opt out of calls, email us or use the contact number below. For assistance, contact sales@metalxcustom.com. Opting out of marketing messages will not prevent you from receiving essential service-related notifications.

Sharing Your Information

MetalX will not sell, share, or rent your personal information to other companies, except as required by law.

Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website indicates your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: sales@metalxcustom.com
Dubai: +971 50 289 7511
Australia: +61 410 007 200
USA: +1 929 543 6288
Canada: +1 289 277 7516
UK: +44 740 0056 722

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